A family-run greenhouse known for its locally grown flowers and vegetables faced mounting issues with its outdated payment system. Using Square, they struggled with slow transactions, minimal reporting, and limited customization—especially during peak seasons when checkout speed was critical. Customers experienced long wait times, and the team lacked visibility into sales performance, making it harder to plan and grow the business efficiently.
Rate Tracker stepped in with a tailored Clover solution, enhancing the entire checkout experience. The system now allows staff to assist customers on the floor with mobile devices, build custom carts, and streamline transactions. Robust reporting tools provide clear sales insights, and the switch to a compliant cash discount program eliminated their processing fees entirely. The result: faster checkouts, better data, and a solution built to scale with the business.